Published in METRO: Enhance station safety, security by designing for transit user experience
October 28, 2019
October 28, 2019
Design strategies have the ability to enhance user perception of safety by paying attention to how it feels to use a transit facility
The Los Angeles County Metropolitan Transportation Authority (Metro) is applying a UX-based approach to a major renovation and expansion of one of the county’s busiest light rail stations, the Willowbrook/Rosa Parks (WRP) Station.
Read the article in METRO Magazine.